Do we need visa to visit Myanmar?
All visitors to Myanmar require a visa and a valid passport for at least 6 months from the date of entry. Tourist visas are issued for a period of 28 days. Visa must be applied at your nearest Myanmar Embassy or Consulate before you come. Visitors can apply at Myanmar Embassy in their home country or nearest neighbor country where it has, within 1 to 5 days. If you have any questions regarding visas please feel free to contact us.


Can we apply visa on arrival?
To those who live in the country where there is no Myanmar Embassy/Consulate can apply the pre-arranged visa-on-arrival with us. It takes 2-3weeks time to process in collaboration with the Home Affair Ministry. Applications are processed due to the passengers’ intended date of arrival. Though we may start up earlier, the result is out only 3-4 days before you arrive. We have applied for our clients many times in the year and all applications have been approved. More information about requirement please contact to us.


The best time to visit Myanmar?
Myanmar has three seasons. *Cool Season – October through February with average temperatures 20-24 C *Hot Season – March through May with average temperatures 30-35 C *Wet Season – June through September with average temperatures 25-30 C The ideal time to visit Myanmar is during the cool.


Can we use our credit cards in Myanmar?
Credit cards do not work in Myanmar though there are some very limited hotels, souvenir shops, restaurants accept in Yangon. So, make sure to bring enough cash (USD is preferred throughout the country) during your stay.


Should I get travel insurance?
We recommend all clients to obtain the necessary personal baggage, medical and accident insurance before arrival. All vehicles used by Myanmar Shalom are insured in accordance with local regulations. SOS Worldwide has a local representative office in Yangon with a 24 hour on call service for emergency evacuation and medical assistance.


Communications: can I make international calls and use email?
All of the hotels that we use provide international telephone, fax and postal services. However call rates can be quite expensive. Internet access is readily available at these hotels, but access to some email providers (Yahoo, Aol) are still limited.


Can I bring my mobile phone and laptop?
Mobile phones from other countries will not operate in Myanmar. If you require a cell phone, please contact Myanmar Shalom and we will organize to hire one for you while you are in Myanmar. (Please give at least 7 days notice).


Electricity: what sort of power adaptor should I bring?
Myanmar uses 220-230 Volts AC. AC (50 Hz) electricity, and 24-hour electricity is available in most of the hotels that we use. We suggest bringing a universal power adapter with a surge protector.


Is tipping customary?
Tipping is becoming more customary in Myanmar. If you would like to express your gratitude to a waiter, porter, guide or driver, feel free to show them your appreciation by giving them a small tip – you can be sure that they will be very grateful for it.


Is safe to drink water?
We strongly suggest drinking purified bottle water. Bottled water is readily available and some hotels provide complimentary. Myanmar Shalom will provide you with drinking water bottle throughout the day.


What is complimentary policy for group tours?
The 16th member of a group will be complimentary on half twin basis subject to a maximum limit of two members.


What is liability policy?
Myanmar Shalom acts as the agent for the client(s) in regard to travel whether by rail services, motor-coach, boat, airplane or by any other means of transport and assume no liability for any loss, injury or damage sustained by the client(s) including those occurring outside touring programs. The company accepts no responsibilities for losses or additional expenses due to accident, delay, sickness, weather, strike or other causes beyond the company’s control.


How can I settle the payment for the tour I have booked?
The preferred method of payment is USD cash upon arrival in Yangon. One of our staff will collect the payment with an official invoice with a receipt after the payment has done. However, as a last resort if you are not convenient to bring cash, we do accept by bank transfer .We will refer the bank details after your confirmation. We also accept online payment and check payment (for U.S clients). (For online payment please contact us before as some surcharge will apply).


What is the cancellation Policy?
• Up to 46 days prior to Arrival: No cancellation
• From 45-31 days prior to Arrival: 30% of the trip
• From 30-21 days prior to Arrival: 50% of the trip
• From 20 days and no show: 80% of the trip


How advance should we book for our travel arrangements in Myanmar?
The earlier the better, of course, especially for the high season booking (Oct to April). Some tours are booked nearly one year ahead. It couldn’t make to be with the best guide, best rooms at your choice of hotels, should the tour is booked in the last minute. But, we always try to figure out the best possible alternative and option depending on your travel period and set-up budget. Do not hesitate to contact us in the earliest advance!